More from loyalty
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Facebook for business: Groups or Pages
As more and more businesses begin to use Facebook to actively tap into an audience of over 400 million registered users there is some debate over the best aspects of Facebook to use to reach your intended audience. Companies can use Facebook groups or pages (or both) to build their social networking presence in this forum. Here is a resume of the advantages of each, to help you decide on your best approach. …
[ Read More ] • [ 2 Comments ] • [ Filed under Social Media with Mhairi ] • [ 7/12/10 ] -
Foursquare – location based social networking
Foursquare is a location-based social network and is purported to be the next big social media phenomenon despite ongoing privacy concerns. It is a game-based application that lets you explore the city and earn points, badges, and in some cases, free drinks by “checking-in” at different establishments.
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Keep Your Customers in Five Easy Steps
We all make mistakes in customer service. Sometimes we have a bad day and are unable to keep our emotions out of our interactions. Sometimes we simply miss something or fail to provide the level of service we’ve committed to, for whatever reason. We scrupulously avoid these situations, but they can happen from time to time. If you have had a bad review, you know it feels terrible.
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The 6 Key Components of Effective Online Marketing
In North America alone almost 75% of the population have access to the Internet. Almost 2-billion people around the world are online. There are new markets out there just waiting for you to tap into them.
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5 Steps in Creating Customer Experience (Step 1)
It’s a challenge for the entrepreneur to create an experience. With new experiential benchmarks becoming the norm and competition growing in every industry, companies who seriously look for competitive advantage need to consider where this concept can take them.
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Connections Count!
Do you know how important word-of-mouth marketing is? Did you know it can turn a business around from failure to success overnight? Well, that is if it’s positive word-of-mouth marketing, negative word-of-mouth marketing can have the exact opposite effect.
