Tuesday, November 12th, 2019

The Do’s and Don’ts of Getting Things Done

By Ellen Rohr on Feb 07 2011 • Filed under Business

Tips for Getting Things Done.

This is the final installment in a four-part series on the Do's and Don'ts of running a business. This post focusses on tips for getting things done (and helping employees get things done) at the office. Enjoy!

Getting it Done! Tips for delivering the goods.

  • DO work on your own attitude towards work and life.
  • DON’T discuss anyone else’s attitude with them. (It’s none of your business and there is nothing you can do to change someone else’s attitude.)
  • DO it right or…
  • DON’T do it at all.
  • DO call if you are going to be late.
  • DO reschedule if you can’t make it, as soon as you realize it.
  • DON’T discriminate when hiring. Women make great service professionals. Kids today are WONDERFUL.
  • DO take a mental health day once in a while. Go to the park or to the movies. Just don’t go into work.
  • DO aim for a company that runs without you. Picture receiving financial reports via email at your Maui beach house.
  • DON’T assume that telling someone to do something means it will get done. Put it in writing and follow up.
  • DON’T assume anything.
  • DO provide everyone with an IN basket. Empty the IN basket by the end of the day. Work gets DONE, filed or delegated.
  • DON’T pay team members on a “commission only” basis.
  • DON’T reward every employee the same way regardless of performance.
  • DON’T give raises every year "just because."
  • DO create a compensation plan that combines hourly wages with spiffs for stellar sales and/or production.
  • DO recognize that the labour shortage is directly related to our unwillingness to pay skilled workers what they are worth.
  • DON’T fool yourself. The talented kids out there are NOT interested in $10 an hour for uncertain, seasonal, dirty work with no benefits.
  • DO create an Operations Manual. Every job in writing. Everyone accountable.
  • DO get input from the folks affected when you are putting your Operations Manual together.
  • DO encourage puppies and babies visit the office, as long as they are house trained or wearing a diaper.
  • DO apologize if you are wrong.
  • DON’T hold a grudge.
  • DO more of what works and less of what doesn’t.

For other checklists like this, read: The Do's and Don'ts of Business and Balance, The Do's and Don'ts of  Making Money and The Do's and Don'ts of Sales and Marketing.


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